Contact Us
We welcome educational inquiries and information requests about our botanical resources and educational content. Please use the form below to reach out with any questions or to request additional information.
Direct Contact Information
RuggedJointCare
Felsgasse 6
6561 Ischgl, Tirol
Austria
Phone: +43 5444 987 6543
Email: [email protected]
Business Hours:
Monday–Friday: 8:00 AM – 4:00 PM CET
Saturday–Sunday: Closed
Information Request Form
Use this form to submit questions or request additional educational materials about our botanical resources.
Frequently Asked Questions
What types of questions can I ask?
We welcome inquiries about:
- Our educational content and botanical resources
- Information about specific plant materials and their properties
- Questions about formulation categories and their purposes
- Sourcing practices and ingredient origins
- General information about Alpine botanical traditions
When can I expect a response?
We respond to inquiries during business hours (Monday–Friday, 8:00 AM – 4:00 PM CET). Most responses are sent within 24 business hours of receipt. Inquiries received on weekends or after hours will be addressed the next business day.
Do you provide personalized recommendations?
No. RuggedJointCare is an educational resource that provides general information about botanical materials and traditional practices. We do not provide personalized nutritional recommendations or medical advice. For individualized guidance, please consult qualified healthcare professionals or registered nutritionists.
Can I purchase products through this contact form?
No. This contact form is for informational inquiries only. We do not facilitate direct product sales through this form. Inquiries about product availability and sourcing should be submitted as information requests through this form.
How do you protect my privacy?
Your privacy is important to us. Please see our Privacy Policy for complete information about how we collect, use, and protect your personal information. We comply with European privacy regulations including GDPR.
What is your refund or cancellation policy?
RuggedJointCare does not sell products or services directly, so standard refund policies do not apply. Information provided through this website is educational in nature and is provided as-is. For information about third-party products or services, refer to the specific provider's policies.